Prachi Agarwal

AI Product Manager

I turn customer insights and data into products that move the metrics that matter.

I am a product manager with over six years of experience across product strategy, technology, and customer centric problem solving. My work runs from early discovery and defining the right KPIs all the way to owning the roadmap and driving execution across teams. Below are a few case studies and the impact I have shipped along the way.

Selected case studies

3 projects

Experience

6+ years
  1. EY-Parthenon

    Senior Associate

    Jul 2025 to Present

    • Uncovered a product opportunity worth close to $5M by running more than 20 stakeholder interviews and surfacing needs customers had not been able to articulate.
    • Built the KPI frameworks and feedback loops for five launches, which together lifted customer satisfaction by 20 percent.
    • Developed the customer value and business cases that helped prioritize roughly $1B in investment decisions.
    • Mapped more than 15 key purchase criteria across five micro markets, cutting the uncertainty in expansion planning by 30 percent.
  2. Capgemini

    Senior Software Engineer

    May 2022 to Apr 2023

    • Owned the automation roadmap and solution design for enterprise products, growing adoption from 30 to 65 percent.
    • Automated network configuration workflows to improve scalability and cut operational costs by $2.6M.
    • Reduced software defects by 20 percent by running more than 20 client discovery sessions and tightening the QA cycle.
  3. Cisco

    Product Engineer II

    Jul 2017 to May 2022

    • Owned an IoT platform roadmap spanning over 1000 test cases and improved crash free sessions by 20 percent.
    • Shortened a Fortune 500 client's validation cycle from 21 days down to 5, a productivity gain of about 95 percent.
    • Improved time to market by 50 percent by automating more than 200 network test cases while leading a team of five.
    • Won a Stevie Award for customer experience and was recognized twice for client excellence.
Portrait of Prachi Agarwal

Education

  • MBAIndian Institute of Management, Lucknow2023 to 2025
  • B.TechIndira Gandhi Delhi Technical University for Women2013 to 2017

About

I sit at the intersection of customer needs, technology, and business impact. My background is in engineering, and my MBA from IIM Lucknow sharpened how I frame problems, size opportunities, and make prioritization calls that hold up under scrutiny.

What I enjoy most is the messy early stage of a product. I love talking to customers, defining what success actually means, and building the KPI frameworks and feedback loops that keep a team honest. That discovery work has led to a nearly $5M product opportunity, a 20 percent lift in customer satisfaction, product adoption growing from 30 to 65 percent, and $2.6M in annual savings.

Focus areas

  • Product growth strategy
  • Product discovery
  • 0→1 development
  • Roadmapping & prioritization
  • A/B testing & experimentation
  • GTM strategy
  • Product analytics & KPIs
  • AI & automation

Tools

  • SQL
  • Python
  • Excel
  • JIRA
  • Figma
  • Balsamiq
  • Confluence
  • Kanban

Contact

Looking for a product manager? Let's talk.

I am actively looking for my next product role and would love to hear about what your team is building. The fastest way to reach me is by email.